Data Entry & Dealer Services

UCC’s Data Entry and Dealer Services teams are led by Dave Palacios and Nicole Dotterman and provide dealers the support needed to help manage their customer accounts at UCC.

Data Entry (866.968.2909 or dataentry@teamucc.com)

  • Updates subscriber information
  • Setting up account schedules
  • Building/Implementing action plans

Dealer Services (855.756.5558 or dealersupport@teamucc.com)

  • Provides training on UCC services
  • Proactive notification on account activity
  • Trouble shooting during installation/service

Meet our Experts

Nicole Dotterman

Data entry supervisor

Tim
McKay

Dealer Services

Caitlin
Smith

Dealer Services

Dave
Palacios

DEALER SUPPORT & DATA ENTRY MANAGER