At UCC our top priority is providing quality, caring customer service to home and business owners in their moment of greatest need. With UL listed monitoring centers in San Antonio and Lewisville, TX staffed with highly trained and experienced operators, we are able to provide your customers with the exceptional, compassionate and quality care that UCC is known for so you can focus on growing your business.
UCC is a TMA (The Monitoring Association) Five Diamond Monitoring Center and was the first contract monitoring center to participate in the TMA ASAP to PSAP program. All of UCC’s operators participate in an ongoing training program designed to help them excel in their position and hone their customer service skills. Employees who master all 6 levels are inducted into UCC’s Elite Club 6 program and are continuously evaluated to maintain their status.