Mission Statement



The UCC Difference

sia-trained dispatcher, alarm monitor station, independent alarm installer


The UCC Difference
At UCC we understand that customer satisfaction is #1!

UCC has been in the wholesale alarm monitoring business for over 26 years.  We have the best combination of longevity, technology, redundancy and customer care in the industry.  Here are few key reasons why you should consider UCC as your wholesale central station:
  • Over 26 years in business
  • UL Listed with a back up central station
  • Best customer care in the industry – every UCC dealer has their own personal “Dealer Representative”
  • Integrity and competence in Management – The best Management TEAM in the industry
  • Well trained, professional operators who provide excellent service to your customers
  • Our staff is friendly, caring and eager to assist you
  • You will never hear a UCC employee say “its not my job”
  • Technology that is second to none

UCC has all the bases covered, but don’t take our word for it…see what our own customers have to say:

“I used to monitor my own accounts and I was always concerned about another monitoring company being able to offer my same level of service. UCC convinced me that they could provide my customers with a very high level of service. In 2005, I transferred my accounts to them and the transition was very smooth. I was very delighted to discover that UCC’s service was everything they said it was, and more! My customers rave about the operators and I appreciate the prompt response I get when I need to deal with someone over there. I also could have never afforded the technology and menu of services that I receive as a UCC dealer. This transition has been a great move for my company.”

Roy Massengill 

Kay Gee, Inc.

"I moved my accounts to UCC because I wanted to know that my central station had my customers' best interests at heart. After I made the move, I found that UCC truly cares about my customers and provides excellent service to them. In addition, the staff at UCC has been helpful and professional, even beyond my own expectations. Their expert consultation has allowed me to make better decisions in my own business. With UCC, I can get valuable assistance in growing my company and I don't have to worry about constantly dealing with central station issues." 

Michael P. Chabot – President 

CU Security Systems

"Our Customers are very important to us. We just cannot allow them to be lost by poor central station service. We have been with UCC for 20 years. I really appreciate the fact that I can trust them with our customers. They provide an excellent service and represent my company in a very professional manner."
Tom Mills – Owner
Grayson Pro-Tech, Inc.

United Central Control, Inc.  -  8415 Datapoint Drive, Suite 500  -  San Antonio, TX 78229  -  Toll Free 888.TEAM.UCC (832-6822)  -  TX License # B06490