Services
The UCC Benefits

Personalized Attention Funding for Alarm Accounts and Loan Programs
UCC has developed strategic relationships with alarm account purchasers and purchase programs as well as lenders. Whatever your financial needs may be, UCC is positioned through these relationships to assist you.

 Internet Access To Your Account Base
Dealers can view account history, print reports, and program updates to accounts over the Internet through our highly secure Dice Aegis system.

 Automated Testing Of Accounts Through Our "DICE VRT" System
Dealers can call into a computer to put accounts in test; no operator intervention is required. With this service, dealers can avoid costly hold times and get 100% accurate data. Dealers can utilize WAP enabled cell phones and PDAs to access customer data, view live traffic and instantaneously review history.

 Answer The Phone In The Dealer's Company Name
UCC can set up private phone lines for dealers that will be answered in the dealer's company name. In addition, we can take messages when the dealer is out of the office, or transfer callers to a private automated voice mailbox.

 Timely New Account Set up
UCC takes pride in the fact that new accounts faxed in for set up are input into the automated system on a timely basis. UCC data entry personnel are trained for accuracy.

 Alarm Signals Handled By Highly Trained Operators
All UCC operators receive four to six weeks of intensive training before they are ever allowed to dispatch on their own. UCC employs a full time Training Director and a training coordinator who are responsible for the ongoing training and monitoring of all operators. All operators are SIA trained.

 UCC Employs Bilingual, Spanish-Speaking Operators 24/7

 Support To Help You Grow Your Company
UCC can assist Alarm Dealers with customized marketing materials including end-user brochures and private labeled contracts and service tickets. In addition, UCC can procure discounts for dealers on decals and yard signs. UCC can also assist in artwork development and implementation and marketing consultation.

 Personalized Service
UCC takes pride in our personal relationships with our dealers. We understand the importance of timely dispatching and professional representation of your company. We want to secure your relationship with your customers through superior service and boost referrals to your company.

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Authorized Dealers

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